Description
Permanent full-time opportunity
Salary packaging + benefits
Great work culture
Supportive leadership team
Genuine career opportunities
About us...
Royal Rehab is a leading provider of rehabilitation services in brain and spinal cord injury. Our services also include neurological and general rehabilitation, supported independent living and specialist disability services. Our vision is a world without limits for people with disability, illness and injury.
Royal Rehab is also renowned for supported accommodation services, our private hospitals, our purpose-built resort for people with spinal cord injury and community services delivering holistic quality care.
About the role..
Exciting opportunity for a talented Operations Manager to join our dynamic Disability Services Team and lead Royal Rehab’s Accommodation Services.
Disability Services provides supported accommodation for people with a disability in local communities across Sydney. You will work proactively and collaboratively with support workers to provide in-home support to individuals in their own home and Shared In-Home Supported Living, where people share a house staffed by residential support workers.
Key responsibilities include:
Delivery of and maintaining service and quality standards
Resource planning for Disability Support services
Financial and budget management
Service quoting based on assessed customer need and determined service delivery (roster of care i.e. NDIS SIL)
Business development - preparing and implementing business plans
Service safety and risk management
Staff training, development, supervision and performance management
Management of service Behaviour Support and Restrictive practice processes, determining need for specialist services
Project work
Managing and participating in the on-call roster to ensure on call support for supported accommodation services
About you..
Are you a self-motivated, practical, and diligent individual? Looking to step up to a challenge and be a part of a highly experienced multi-disciplinary team, while also furthering your career aspects? Then this is the perfect role for you!
Essential Criteria:
Extensive knowledge or experience in the provision of support services to people with a disability
Demonstrated experience at a senior level managing services for highly vulnerable customers within the human services environment
Demonstrated understanding of Person-Centred Behaviour Support, Restrictive Practices
Knowledge of the relevant legislation impacting on human services delivery, particularly disability services
Understanding and practical application of issues relating to quality service, and a commitment to the continuous improvement of service delivery
Risk management skills to successfully manage all risks associated with customer care and safety, financial and workplace health and safety
Demonstrated skills in managing staff, finances and resources to effectively manage organisational resources
Excellent communication, consultation, negotiation, interpersonal and written skills
Desirable Criteria:
Disability Accommodation experience
Service quoting experience, understanding of NDIS price guide and SIL quoting process
Demonstrated analytical skills including an ability to set and work to budgets, interpret financial and performance data
What we offer...
Salary packaging + benefits (including Fitness Passport & HCF Private Health Insurance discounts)
Flexible Work Arrangements
Competitive hourly rate
Friendly and close-knit team environment
Supportive and experienced leadership team
Genuine career opportunities
We know diversity makes Royal Rehab a great place to work and we are committed to building an inclusive workplace culture that reflects the people we serve. We encourage applications from diverse community groups including Aboriginal and Torres Strait Islander people, LGBTIQA+, people with a disability and people from culturally diverse backgrounds.
What’s next…
Address the essential criteria in your cover letter and CLICK HERE TO APPLY NOW!
Please note, only applicants that address this criteria will be considered.
CLICK HERE FOR POSITION DESCRIPTION
The successful applicant will be required to undergo pre-employment checks including but not limited to a current criminal record check working with children check, employment history and referee checks.
*All final applicants for this position will be requested to provide evidence of their COVID-19 vaccination immunisation record or medical exemption certificate as part of the recruitment process* We do not provide sponsorship and no agencies please.
Further enquiries: careers@royalrehab.com.au
