Description
Admin Officer - Level 3
Permanent part time role (35 hours per week)
Salary packaging + benefits
Royal Rehab Private Outpatient Services
Ryde location
About us…
Royal Rehab is a leading provider of rehabilitation services in brain and spinal cord injury. Our services also include neurological and general rehabilitation, supported independent living and specialist disability services. Our vision is a world without limits for people with disability, illness and injury.
Royal Rehab is renowned for our focus on research and innovation and sits uniquely as a provider of advanced rehabilitation and disability services including supported accommodation, private rehabilitation hospitals, a purpose-built resort for people with spinal cord injury and community services.
About the role…
This position is responsible for providing administrative support to the Royal Rehab Private Day Rehabilitation. The purpose of this role includes admissions, discharges, telephone communication, data entry, creating and managing client bookings and sessions and most importantly maintaining a strong customer focus at all times.
Key responsibilities include:
Managing reception and administration requirements of the service.
Coordinating programs / timetables for clients.
Pre-admission and admission day rehab clients into a PAS system.
About you…
Are you a friendly and organized individual? Do you have previous experience in customer service and administrative roles? Looking for a rewarding career change? Then this is the role for you!
Essential
Excellent communication, writing and interpersonal skills and professional telephone manner.
Excellent customer service skills and patient focus.
Excellent organisational, time management, prioritisation skills with attention to detail.
Ability to operate in a fast-paced environment.
Demonstrated high level administrative and computer skills including competent in the use of all Microsoft Office programs, Windows-based software including Word, Excel and Access databases, email programs, Global Health MasterCare EPAS.
Demonstrated capacity to work independently as well as in a team.
Excellent ability to manage referrals and appointments.
Ability to collate, coordinate and distribute activity and billing statistics.
Desirable
Experience working in a health-related field, particularly private hospital field.
What we offer…
Salary packaging: Up to $15,900 salary packaging per financial year
Benefits: Fitness Passport & HCF Private Health Insurance discounts
Career growth: Genuine career opportunities
Work life balance: Flexible work arrangements
Salary: Competitive remuneration
Leadership: Supportive and experienced leadership team
Culture: Friendly and close-knit team environment
We know diversity makes Royal Rehab a great place to work and we are committed to building an inclusive workplace culture that reflects the people we serve. We encourage applications from diverse community groups including Aboriginal and Torres Strait Islander people, LGBTIQA+, people with a disability and people from culturally diverse backgrounds.
What’s next?
This is an exciting opportunity to have a real impact on the day to day running of the office. If this sounds like the perfect role for you, CLICK HERE TO APPLY NOW!
Applications must address the full Essential and Desirable selection criteria, as outlined in the position description.
CLICK HERE FOR POSITION DESCRIPTION
Please note: The successful applicant will be required to undergo pre-employment checks including but not limited to a current criminal record check, working with children check, employment history and referee checks.
*All final applicants for this position will be requested to provide evidence of their COVID-19 vaccination immunisation record or medical exemption certificate as part of the recruitment process*
We do not provide sponsorship and no agencies please.
Further Enquiries:
Romavilla Moje, Clinical Operations Manager
Email: Romavilla.moje@royalrehab.com.au
Ph: 02 9808 0549
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