Description
- Salary Packaging: Up to $18,550 salary packaging benefits (lower your taxable income and increase your take home pay!)
- Benefits: Fitness Passport & HCF Private Health Insurance discounts
- Permanent full-time opportunity
- Based in Rydalmere NSW 2116
About us…
Breakthru is part of the Royal Rehab Group, a leading provider of disability and rehabilitation services. We are a dynamic, innovative organisation committed to empowering people to create their own futures. Through the provision of high-quality person-centered supports, we enable thousands of people every year to access the supports required for mental health, employment, disability & training needs.
Working with us, you will be supporting our clients to achieve their goals and aspirations with the aim of achieving sustainable employment.
We know diversity makes Breakthru a great place to work and we are committed to building an inclusive workplace culture that reflects the people we serve. We encourage applications from diverse community groups including Aboriginal and Torres Strait Islander people, LGBTIQA+, people with a disability and people from culturally diverse backgrounds.
At Royal Rehab we are proud to be Great Place to Work Certified!!
About the role…
Are you passionate about driving excellence in claims management and ensuring top-tier compliance? As our National Claims Consultant – Home & Living, you’ll play a critical role in shaping the quality, integrity, and efficiency of our claims processes.
In this dynamic role, you’ll be responsible for NDIS claiming, conducting financial audits, perform quality checks, and identify risks and opportunities to enhance compliance with contractual obligations. Your expertise will help drive performance by developing proactive audit strategies, implementing business improvement initiatives, and delivering impactful training programs.
Collaborating with internal and external stakeholders, you’ll ensure adherence to service standards, reporting requirements, and risk management frameworks. If you’re a detail-oriented problem-solver with a passion for process improvement and compliance, we’d love to hear from you!
Key responsibilities include:
- Analyse data to identify potential risks to contract compliance and funding.
- Conduct quality checks on all claims, ensuring compliance and identifying missed opportunities.
- Review Home & Living outcome claims to ensure accurate reporting of supports delivered.
- Ensure compliance with Service Standards, reporting, and administrative obligations.
- Develop a proactive audit schedule with the National Claims Manager to mitigate risks.
- Collaborate with teams to implement strategies that improve performance and mitigate risk.
- Build and maintain effective relationships with internal and external stakeholders.
- Prepare and present reports based on evidential findings and data analysis.
- Support the delivery of training programs to staff.
- Ensure the confidentiality of all information gained in undertaking the role in line with Breakthru Privacy policies, procedures, and guidelines.
About you…
We seek a self-motivated and friendly individual with:
Essential Criteria
- Strong knowledge of NDIS home and living services, compliance, and quality frameworks.
- Proven ability to meet and exceed KPIs while managing high workloads and tight deadlines.
- Expertise in identifying and implementing compliance strategies to support site staff.
- Excellent problem-solving, negotiation, and communication skills.
- Ability to build and maintain productive networks with internal and external stakeholders.
- Understanding of disability, health conditions, injury types, and support strategies.
- A valid driver’s license and access to a roadworthy, comprehensively insured vehicle.
- Sound working knowledge of technology including computer & data entry skills (e.g. Microsoft Office suite, databases such as Dynamics, etc).
What we offer…
- Salary packaging: Lower your taxable income and increase your take-home pay
- Benefits: Fitness Passport & HCF Private Health Insurance discounts
- Career growth: Genuine career opportunities
- Work life balance: Flexible work arrangements
- Salary: Competitive remuneration
- Employee Assistance Program: Access to professional counselling and coaching for you and your immediate family
- Leadership: Supportive and experienced leadership team
- Culture: Friendly and close-knit team environment
- Proud to be Great Place to Work Certified!!
We are proud of our diverse and skilled team of passionate healthcare and support professionals committed to delivering the very best for the people we serve. A career at Royal Rehab is the opportunity to make a difference with a progressive and innovative organisation, built on a rich history of community care since 1899.
What's next…
If this sounds like the perfect role for you, address the essential criteria in your cover letter and CLICK HERE TO APPLY NOW to start your journey with us!
Please note, only applicants that address this essential criteria will be considered.
CLICK HERE FOR POSITION DESCRIPTION
The successful applicant will be required to undergo pre-employment checks including but not limited to a current criminal record check working with children check, employment history and referee checks. Vaccination against infectious diseases is strongly encouraged.
A career with Royal Rehab is an opportunity to collaborate, grow and make a difference with an iconic organisation recognised as a leader in rehabilitation and disability support.
We do not provide sponsorship and no agencies please.
Further Enquiries:
Vanessa Hansen, Executive Manager Business Development and Support
Phone: 1800 767 212
Email: Vanessa.Hansen@breakthru.org.au
Application Close Date: Friday 28th March 2025
