Royal Rehab
Published
July 18, 2025
Location
Milsons Point, Australia
Category
Default  
Job Type

Description

  • Up to $18,550 salary packaging benefits (lower your taxable income and increase your take home pay!)
  • Fitness Passport & HCF Private Health Insurance discounts
  • Permanent full-time opportunity
  • Based in Milsons Point with occasional travel interstate 

 

About us..

Royal Rehab is a leading provider of rehabilitation services in brain and spinal cord injury. Our services also include neurological and general rehabilitation, supported independent living and specialist disability services. Our vision is a world without limits for people with disability, illness and injury.

Royal Rehab is renowned for our focus on research and innovation and sits uniquely as a provider of advanced rehabilitation and disability services including supported accommodation, private rehabilitation hospitals, a purpose-built resort for people with spinal cord injury and community services.

We know diversity makes Royal Rehab a great place to work and we are committed to building an inclusive workplace culture that reflects the people we serve. We encourage applications from diverse community groups including Aboriginal and Torres Strait Islander people, LGBTIQA+, people with a disability and people from culturally diverse backgrounds.

 

About the role..

Join us as a Quality, Safety & Risk Officer and help drive excellence across Lifeworks Community, Sargood on Collaroy, and our other community-based Allied Health services.

In this diverse and rewarding role, you’ll provide advanced strategic and operational support to the Executive Manager, Quality, Safety & Risk, and the broader leadership teams. You'll work closely with staff across business units to implement and monitor key clinical governance initiatives that enhances operational efficiency, performance effectiveness, patient safety, quality and experience.

Apply now and help shape the future of quality care in our community!

Key responsibilities include:

  • Support the Business Units to ensure key Clinical Governance priorities and all reporting requirements are managed, with minimal supervision, in a timely and efficient manner.
  • Support the Executive Director in coordinating training and education sessions run by Quality, Safety and Risk Team.
  • Support the Business Units in preparing for audits and accreditation requirements, including but not limited to: National Disability Insurance Scheme (NDIS) Practice Standards and Australian Community Industry Standard (ACIS), in conjunction with the Quality, Safety and Risk Team.
  • Provide support in the development and implementation of strategies and policies to address quality and risk issues with a focus on performance improvement and integrated clinical and corporate risk management.
  • Actively participate as a collaborative member of a high-performing team, sharing resources and fostering engagement.
  • Assist in the effective implementation of clinical governance systems and processes to collect, analyse, monitor and report on incident data to identify and proactively manage areas of risk and improvement opportunities.
  • Assist in the implementation of the Quality, Safeguards and Clinical Governance framework including; incident management system, client experience and feedback system, auditing and monitoring system, accreditation and quality improvement system and related client safety activities and risk management system.
  • Support Work Health and Safety Better Practice by identifying, assessing, and monitoring workplace hazards and risks.

 

About you..

Success in this role calls for a collaborative mindset, strong customer service orientation, and the ability to build effective stakeholder relationships. You’ll bring proven experience in quality and safety systems, a can-do attitude, and the capacity to manage a varied, high-volume workload with attention to detail.

Essential Criteria: 

  • Recognised qualification in a health-related field, or equivalent recent, relevant work experience in a health care setting, or a combination of study and work experience.
  • Excellent organisational skills and demonstrated ability to effectively manage time in order to prioritise competing demands.
  • Demonstrated advanced knowledge and practical skills with Microsoft Office software and records management software and aptitude for learning other information management systems.
  • Demonstrate high level oral and written communication, interpersonal and consultation skills with the ability to build strong working relationships with internal and external stakeholders.
  • Demonstrated ability to work under broad supervision and to effectively self-manage the day-to-day workflow of the position.
  • Demonstrated ability to provide strategic and issue specific advice at all service levels in relation to clinical governance systems, processes and issues.

 

What we offer..

  • Salary Packaging: Lower your taxable income and increase your take-home pay
  • Benefits: Fitness Passport & HCF Private Health Insurance discounts
  • Career growth: Genuine career opportunities
  • Work life balance: Flexible work arrangements
  • Salary: Competitive remuneration
  • Employee Assistance Program: Access to professional counselling and coaching for you and your immediate family
  • Leadership: Supportive and experienced leadership team
  • Culture: Friendly and close-knit team environment

We are proud of our diverse and skilled team of passionate healthcare and support professionals committed to delivering the very best for the people we serve. A career at Royal Rehab is the opportunity to make a difference with a progressive and innovative organisation, built on a rich history of community care since 1899.

 

What’s next..

If this sounds like the perfect role for you, address the essential criteria in your cover letter and CLICK HERE TO APPLY NOW to start your journey with us!

Please note, only applicants that address these essential criteria will be considered.

CLICK HERE FOR POSITION DESCRIPTION

The successful applicant will be required to undergo pre-employment checks including but not limited to a current criminal record check working with children check, employment history and referee checks.

A career with Royal Rehab is an opportunity to collaborate, grow and make a difference with an iconic organisation recognised as a leader in rehabilitation and disability support.

We do not provide sponsorship and no agencies please.

 

Further Enquiries: 

Brigid Kerley, Executive Manager, Quality, Safety and Risk

Email: Brigid.Kerley@royalrehab.com.au

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