Description
- Salary Packaging: Lower your taxable income and increase your take-home pay!
- Fitness Passport & HCF Private Health Insurance discounts
- Full-time opportunity
- Based in Ryde NSW 2112
About us..
Royal Rehab LifeWorks is part of the Royal Rehab Group, a leading provider of disability and rehabilitation services.
Representing a broad range of professions, our people are united by our values of honesty, respect, working together and innovative thinking. We are inspired by a commitment to clinical excellence and personalised care.
Royal Rehab LifeWorks provides rehabilitation services to people experiencing illness, injury or disability to improve their overall wellbeing through individually tailored programs and world-leading technology. Our approach is informed by world-leading best practice and ultimately guided by the customer– their needs, their goals, their aspirations.
We know diversity makes Royal Rehab LifeWorks a great place to work and we are committed to building an inclusive workplace culture that reflects the people we serve. We encourage applications from diverse community groups including Aboriginal and Torres Strait Islander people, LGBTIQA+, people with a disability and people from culturally diverse backgrounds.
At Royal Rehab LifeWorks we are proud to be Great Place to Work Certified!!
About the role..
Are you a proactive and organised Practice Manager with a passion for leadership and customer service? Join Royal Rehab LifeWorks at Ryde and be at the heart of our clinic’s daily operations. You will play a key role in ensuring smooth administrative processes, enhancing client experiences, leading a dynamic team, and maintaining compliance with industry standards. With a focus on continuous improvement and high-quality care, you will work closely with clinical leaders to support service delivery.
If you’re a natural leader who thrives in a fast-paced environment and is committed to excellence in client care and operations, apply now!
Key responsibilities include:
- Lead and mentor the administration team, fostering high performance and professional growth.
- Oversee appointment scheduling, invoicing, referral processing, and database management.
- Ensure compliance with NDIS and other funding bodies, managing service agreements and liaising with external stakeholders.
- Enhance the client experience by streamlining processes from initial enquiry to service delivery.
- Implement operational improvements to enhance clinic efficiency and administrative workflows.
- Support business growth through continuous improvement initiatives.
About you..
We seek a self-motivated and friendly individual with:
Essential Criteria
- Demonstrated experience in healthcare or allied health administration in a leadership role.
- Proven ability to manage and mentor teams.
- Strong customer service and interpersonal skills to create a welcoming environment.
- Proficiency in practice management software, invoicing, and financial processing.
- Excellent problem-solving and organisational skills to handle multiple priorities.
- Knowledge of NDIS, Medicare, and private health funding structures (or willingness to learn).
- Strong attention to detail and ability to manage multiple tasks efficiently, ensuring accurate record-keeping and timely follow-ups.
What we offer..
- Salary Packaging: Lower your taxable income and increase your take-home pay
- Benefits: Fitness Passport & HCF Private Health Insurance discounts
- Career growth: Genuine career opportunities
- Work life balance: Flexible work arrangements
- Salary: Competitive remuneration
- Employee Assistance Program: Access to professional counselling and coaching for you and your immediate family
- Leadership: Supportive and experienced leadership team
- Culture: Friendly and close-knit team environment
- NSW Health and NSW Health AHO Employees: Transfer your accrued leave entitlements and continue to receive pay and entitlements in line with the relevant NSW Health State Award
- Proud to be Great Place to Work Certified!!
We are proud of our diverse and skilled team of passionate healthcare and support professionals committed to delivering the very best for the people we serve. A career at Royal Rehab is the opportunity to make a difference with a progressive and innovative organisation, built on a rich history of community care since 1899.
What’s next..
If this sounds like the perfect role for you, address the essential criteria in your cover letter and CLICK HERE TO APPLY NOW to start your journey with us!
Please note, only applicants that address these essential criteria will be considered.
The successful applicant will be required to undergo pre-employment checks including but not limited to a current criminal record check working with children check, employment history and referee checks.
A career with Royal Rehab is an opportunity to collaborate, grow and make a difference with an iconic organisation recognised as a leader in rehabilitation and disability support.
We do not provide sponsorship and no agencies please.
Further Enquiries:
Alison Wighton, Operations Manager
Phone: 0421 728 092
Email: Alison.Wighton@Royalrehab.com.au
Application Close Date: Friday 23rd May 2025
